NextEraSolutionsDutch Bros
A Next Era Solutions Android engineer worked in Dutch Bros' team as team augmentation, on the Dutch Rewards loyalty features in the Android app of the U.S. drive-thru coffee chain.
Coffee / Loyalty and Android development
Dutch Bros is a U.S. drive-thru coffee chain with a high-scale mobile loyalty ecosystem. This portfolio case focuses on Android team augmentation for Dutch Rewards features inside the existing product organization. In this model the client runs the product and the team, and our engineer joins its process. Oleksiy Kazavchynskyy, the founder of Next Era Solutions, worked on the Dutch Bros app personally. In the app, Dutch Rewards sits next to Order Ahead and payment with Dutch Pass.
Challenge
- Retention and repeat purchases depend on the mobile loyalty program, so new features needed to ship quickly.
- The client needed additional Android expertise without expanding the internal headcount.
- Loyalty features had to stay stable for the chain's whole member base.
Solution
- Embedded a Next Era Solutions Android developer into the client's internal team and delivery processes.
- Focused the work on Dutch Rewards loyalty features in the Android app.
- Worked on those features as a member of the client's team, not as a separate vendor project.
Key features
- Points and rewards for purchases
- Order Ahead
- Dutch Pass payment
- Segmented member offers and challenges
- Notifications and personal offers
Stack
Outcomes
A Next Era Solutions Android developer built Dutch Rewards loyalty features in the Android app.
The developer worked inside Dutch Bros' internal team and followed its delivery process.
Dutch Bros owns the app, the loyalty program and their results. Our role was extra Android capacity for its team.
Screens
Rewards home
Rewards progress and member-facing loyalty content in the app experience.
Reward offers
Reward cards, points, and promotional surfaces used as the visual reference for the case.
Order Ahead
Order review and pickup context for a daily coffee ordering workflow.
Store presence
App store presence and product context shown without exposing private product data.
Team augmentation for Android development of Dutch Rewards loyalty features for a U.S. drive-thru coffee chain.